Explore Your New CTM Account
Learn how to navigate The CallTrackingMetrics interface and where to locate important pieces of information.
CTM Core Concepts
Learn the fundamentals of tracking with CTM. During this course, we cover the five core concepts for success with your new account.
Buying & Porting Numbers
Learn how to purchase and port numbers into CallTrackingMetrics from your current carrier.
Core Features
Step by step instructions on how to build and set up our core features like routing options, Chat widgets, and FormReactors.
Account Settings
This course will walk through the admin settings for your CTM account. Admin settings include account-wide settings that control the appearance, behaviors, and security features in your account.
Contact Center Features
Learn how to set up your call center with CallTrackingMetrics. In this course, we will take a deep dive into all of our call center features and reports.
User Settings
Learn how to customize user roles, settings, and access control groups.